Privacy Policy

This Privacy Policy explains how WHAASS (“we”, “us”, or “our”) collects, uses, shares, and protects information in connection with WHAASS, including the dashboard, templates, campaigns, contacts, phone numbers, automation flows, WhatsApp messaging, payment pages, and related business tools.

The data controller is WHAASS. For privacy inquiries, email Work@hitoritech.com or write to 5 Kinross Close, Harrow, England, HA3 0UE.

This Policy applies when you access or use WHAASS, register an account, manage WhatsApp templates, send campaigns, add contacts, connect phone numbers, build automation flows, interact with WhatsApp messaging tools, or use payment and subscription-related features.

• Account Data: name, email, password hash, profile details, company or workspace information.
• Authentication Data: login tokens, session details, and data received through supported login providers.
• WhatsApp & Campaign Data: templates, message metadata, broadcasts, replies, delivery status, campaign history, and communication logs.
• Contact & Lead Data: contact names, phone numbers, list memberships, fields, lead form data, and customer attributes.
• Automation Flow Data: nodes, edges, labels, actions, messages, conditions, and metadata added to workflow builders.
• Payment Data: payment status, subscription details, invoice data, transaction references, and gateway confirmations. We do not store full card details.
• Usage & Device Data: IP address, browser, device type, pages viewed, logs, interactions, and performance data.
• Cookies: session cookies and, where applicable, analytics cookies to maintain login state and improve the product.

• Provide, operate, maintain, and improve WHAASS services.
• Enable WhatsApp templates, campaigns, automation flows, contacts, phone number management, and dashboards.
• Process payments, subscriptions, invoices, billing records, and transaction status.
• Secure accounts, prevent fraud, detect misuse, and protect platform integrity.
• Provide support, respond to inquiries, and send service-related updates.
• Analyze usage to improve performance, user experience, reliability, and product features.

• Contract: processing necessary to deliver requested WHAASS services.
• Legitimate Interests: analytics, security, fraud prevention, product improvement, and operational support.
• Consent: where required, such as certain cookies, marketing, or optional integrations.
• Legal Obligations: compliance with laws, tax, accounting, regulatory, or lawful requests.

• Meta / WhatsApp: to enable WhatsApp Business messaging, templates, phone numbers, and related platform features.
• Payment Providers: to process payments, subscriptions, invoices, and transaction confirmations.
• Hosting & Infrastructure: to operate, store, secure, and deliver WHAASS services.
• Analytics & Monitoring: to understand performance, product usage, and reliability.
• Legal & Compliance: to comply with law, enforce agreements, protect rights, prevent abuse, or respond to lawful requests.
• We do not sell personal data.

We retain personal data for as long as needed to provide WHAASS, maintain your account, comply with legal, accounting, tax, security, and reporting obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the data type and context.

We use appropriate technical and organizational measures designed to protect your information, such as encryption in transit, access controls, account authentication, infrastructure safeguards, and operational monitoring. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your data may be transferred to and processed in countries other than your own. Where required, we implement safeguards consistent with applicable data protection laws.

Depending on your jurisdiction, you may have rights to access, rectify, delete, port, restrict, or object to processing of your data, and to withdraw consent where processing is based on consent. To exercise your rights, email Work@hitoritech.com.

WHAASS is not directed to children under the age at which parental consent is required in England. Do not register or use the services if you do not meet the minimum age requirements.

We use cookies for essential functionality, such as session management, authentication, and keeping you signed in. Where applicable, analytics cookies may help us understand usage and improve features. You can manage cookies through your browser settings, but disabling cookies may affect functionality.

Payment-related information may be processed by third-party payment providers. WHAASS may store payment status, plan details, subscription references, invoices, and transaction confirmations, but does not store full card numbers or full payment credential details.

We may update this Policy from time to time. Changes will be posted here with a new “Last updated” date. Questions? Email Work@hitoritech.com or write to 5 Kinross Close, Harrow, England, HA3 0UE. See our Terms & Conditions for more information about your use of WHAASS.